Subprocessors
Last updated: October 19, 2026
Third-party companies that process personal data on behalf of Chativ to provide the Service. We announce changes to this list at least 30 days in advance.
Railway Corporation
Hosting of the application and database
EU (Netherlands)
Cloudflare, Inc.
DNS, network protection, TLS, email routing
Global network
OpenAI, L.L.C.
Generating AI replies and search over the knowledge base
USA
Anthropic, PBC
Generating AI replies (if this model is selected)
USA
Resend (Plus Five Five, Inc.)
Sending service emails
EU (Ireland)
Meta Platforms Ireland Ltd
Messages in Facebook Messenger, Instagram and WhatsApp channels
EU (Ireland)
Telegram Messenger Inc.
Notifications to the workspace team
Global network
Google LLC
Sign-in with Google and catalog import from Google Sheets (only if you choose them)
USA
GitHub, Inc.
Sign-in with GitHub (only if you choose it)
USA
JSC Universal Bank (monobank)
Card payment processing
Ukraine
| Company | Purpose | Location |
|---|---|---|
| Railway Corporation | Hosting of the application and database | EU (Netherlands) |
| Cloudflare, Inc. | DNS, network protection, TLS, email routing | Global network |
| OpenAI, L.L.C. | Generating AI replies and search over the knowledge base | USA |
| Anthropic, PBC | Generating AI replies (if this model is selected) | USA |
| Resend (Plus Five Five, Inc.) | Sending service emails | EU (Ireland) |
| Meta Platforms Ireland Ltd | Messages in Facebook Messenger, Instagram and WhatsApp channels | EU (Ireland) |
| Telegram Messenger Inc. | Notifications to the workspace team | Global network |
| Google LLC | Sign-in with Google and catalog import from Google Sheets (only if you choose them) | USA |
| GitHub, Inc. | Sign-in with GitHub (only if you choose it) | USA |
| JSC Universal Bank (monobank) | Card payment processing | Ukraine |
If you connect your own OpenAI or Anthropic API key in the workspace, requests are processed under your account with that provider.